Every inquiry is read by Allan. If we are a fit you get a scoping call and a written plan; if we are not, you get a straight answer and a referral.
We reply within one business day. Prefer to write it yourself? allan@concepcion.work
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Read by the founder. Replies inside one business day, usually the same afternoon.
WHAT HAPPENS NEXT
THE SHOP
Engagements start with a paid audit so nobody commits blind. After that, scope follows the number you need to move.
Dental and healthcare is the deepest bench, but the stack is the same for any local or considered-purchase business.
The operator who scopes it. No account managers, no junior hand-offs, real-name accountable on every system that ships.